Built for independent repair shops
Recover work your shop has already earned.
RepairLoop’s Second Look follows up on declined estimates with professional emails from your shop, turning forgotten recommendations into appointment requests.
14-day trial available. No live email is sent without your explicit approval.
What your shop can expect from day one
Your approval comes first
Review the campaign and schedule before a customer receives anything.
Your shop stays the sender
Messages use your identity, reply-to address, tone, and physical address.
Stopping rules are built in
Opt-outs, completed work, and appointment requests halt future follow-up.
A practical second pass
From last month’s estimates to this week’s schedule.
No complicated integration and no new lead funnel. Start with the records your team already created.
- 01
Upload declined estimates
Start with a simple CSV export. Map the columns, correct any records that need attention, and confirm contact permission before moving on.
- 02
Approve every follow-up
Preview concise emails written in your shop’s voice and adjust the recommended schedule before anything is sent.
- 03
Recover appointments
Route questions and appointment requests to your team, stop follow-ups at the right time, and track shop-reported results.
Recovery overview
Fictional demo data
Estimated recovered revenue
$6,840
Clearly labeled estimate based on work the fictional shop marked completed.
Appointment requests
14
Records requiring review
3
Email preview
From: Ridgeway Auto Service
Subject: Following up on your 2018 Honda CR-V
Hi Jordan,
We’re following up on the front brake service recommended during your recent visit. Would you like us to find a time that works for you?
Request an appointment · Ask a question · Remind me later
— Ridgeway Auto Service
Straightforward monthly plans
Choose the right starting lane.
Every plan begins with a low-risk pilot and explicit approval before live customer communication.
Founding Shop
For the first 10 qualifying independent shops.
$149 / month
- One location
- CSV uploads and email campaigns
- Standard reporting
- Founder-led onboarding
- Feedback participation expected
Standard
The complete recovery workflow for one location.
$299 / month
- Recurring CSV uploads
- Campaign recommendations and approval
- Appointment requests
- Revenue-recovery dashboard
- Email support
Multi-Location
Separate operations with one owner-level view.
$499 / month
- Up to three locations
- Branding and reporting by location
- Combined owner dashboard
- Priority support
- Shared operational oversight
Questions from the service counter
Clear answers before you upload a record.
Put declined work back in view
Send us last month’s declined estimates.
We’ll help turn work you already earned into booked appointments—with your team approving the first campaign.